How Do I Get a New or Upgraded License?

Your application might not have come with a license code or your previous license code may have expired. You will now need to get and install a license code for that application. You may also wish to take advantage of additional features of the application or increase the number of authorized users. You can upgrade your software license by getting and installing a new license code.

In order to create a license code, the vendor may need some information about your computer. This is how the process works:

  1. Contact your vendor following the instructions supplied. (Depending on your vendor, this may be by telephone or via the Internet.)

  2. The vendor may tell you that a new license code has already been shipped with the application, and all you need to do is to install it. In this case, skip to the instructions in step #5, below.

  3. If your vendor tells you a new license code is required, your vendor will probably ask you to get the locking code of your computer.

  4. After you have the locking code, you must give it to the vendor. The vendor will create a license code using this information and provide you with a license code.

  5. You will complete the license activation process by installing the license. If your application has been configured to accept the license code directly, the application will prompt you for the license code and install it for you.

To find out if your application supports this, try running the application. If it asks for a license code, type it in and wait for the application to install the license. Once the application has installed the license, it is ready to run without any further attention.

Once you have installed a valid license code, you are done.

Tip: If the application does not ask for a license code, you must install the new license.